Analysis of The Causal Relationships of Shift Work, Job Stress and Job Satisfaction with The Occupational Health Level based on Fuzzy DEMATEL Method: A Cross Sectional Study

Introduction: Damage to occupational health is one of the major challenges in the industry. Various studies have shown that productivity in industries has a significant relationship with occupational health. In addition, employee’s health in the workplace can be affected by a variety of variables i.e., job stress, job satisfaction, and work in unconventional shifts. Therefore, the purpose of this study was to evaluate the causal relationships of shift work, job stress, job satisfaction with the occupational health level in a petrochemical industry. Material and Methods: This cross-sectional study was implemented in 2017. The study sample consisted of 20 HSE experts selected using purposeful judgment sampling. A 4×4 matrix questionnaire consisting of four main parameters i.e., shift work, job stress and job satisfaction with occupational health level, was used for data acquisition. Data analysis was done using MATLAB software and Fuzzy DEMATEL method. Also, for each variable, two key values of D+R and D-R were calculated. These values show the degree of interaction and the type of interaction of the variable with other variables, respectively. Results: Sixty percent of the experts participating in this study were male and 40.0% were female. Only 10.0% of the participants had a PhD degree. In addition, the mean age and the mean work experience of the subjects were 39.64±9.34 and 10.22±7.10 years, respectively. The parameters of shift work and job satisfaction were identified as an effective factor due to the positive values of D-R while occupational health variable with negative value of D-R, was considered as an affected factor. In addition, these results showed that the effect of these parameters on health is different with both direct and indirect mechanisms. Conclusion: Using the Fuzzy DEMATEL method, our findings indicated that occupational health in the large industries can be influenced by different parameters with different sizes. Considering the interactions among these parameters in health analysis and the affecting factors, therefore, is very important. So, the health level in challenging industrial environment such as petrochemical industries can be affected by shift work as a root cause. This root cause, along with job satisfaction, has a significant effect on increasing stress levels and reducing health levels. Accordingly, any action to increase the health level should focus on improving shift patterns and increasing the level of job satisfaction of employees as a pivotal root and affecting causes on health level.